Korea Service Only · Warranty, after-sales service, registration benefits and paid plans are available in Korea only. Overseas availability has not yet been confirmed.

DEEPCAM / SERVICE

Service Request

Tell us about the issue you are experiencing. Our support team will review your request and reply by email. If photos or video are needed, we will provide separate instructions.

Online requests are not yet available. Please email svc@deepcam.ai for assistance.
01 / Verify email

We use your email and verification/security records. Codes are valid for 10 minutes. Expired database verification values are cleared within 24 hours; company email copies have separate operational-removal, Trash and permanent-deletion stages. Refusal prevents online verification.

Privacy notice · information and your rights

Verification/submission uses international processing by Cloudflare (US entity, global request processing and database observed in Japan) and Lark (Singapore entity, organization storage region Japan). Read the service-specific storage/edge/support/recovery disclosure first. Email also uses Lark and is not a transfer-free alternative.

Read transfer data, recipients, country scope, retention and refusal effects
03 / Service Request

Do not include patient names, health information or clinical images.

Privacy Notice ↗