DEEPCAM / HELP

Support

Find manuals, apps, warranty information and device support in one place.

LOCAL CONNECTION

Real-time imaging over Wi-Fi

Connect to your DeepCAM camera’s Wi-Fi, then view the image in WiFiLook or supported software. Email verification and online requests require an internet connection.

E-manuals →

Frequently asked questions

Why is there no internet access on the camera’s Wi-Fi?

The camera’s Wi-Fi provides a local video connection. To use this website or verify your email, switch to a network with internet access.

Which app should I use?

Refer to the WiFiLook instructions in your model’s manual. Our support team can help confirm app and operating system compatibility.

What warranty coverage is available?

In Korea, the standard warranty is one year for the device and six months for the battery. Serial registration and staff verification add six months to battery coverage, for one year in total. Device coverage is not extended. Korea Service Only.

Software and drivers are provided after model, OS and release verification. Unapproved executables are not distributed.